Process Design
let it be easyChallenge
Consumers were overburdened by complicated communication and fragmented processes to meet their needs .
Solution
Assess top pain points and reimagine fluid processes to accomplish a task. Basically, we had to analyze, observe and recreate intuitive processes that would be simple and delightful for the consumer even if they were complicated behind the scenes. If you want people to follow the course, let it be easy.
My Role
Drive a compelling story to elicit action. Data collection from digital teams, strategy design, storyboard and storytelling for leadership team.
Outcome
Created the next steps for program design and intensifying tactics for value creation.
Schedule a Free Consultation
Schedule a 20-minute call with me to talk about the problems your organization and which one of my offerings is best for you. I’m looking forward to talking to you!