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Change Strategy, The First Step

Change Strategy, The First Step

It’s been a week since my last blog post and the world is still managing lots of change brought about by the pandemic. Organizations with rigid, less agile models are now finding that they can, in fact, be flexible when given no choice. And that my friends, brings us...

Change Strategy

Change Strategy

Watch me lead a group of dedicated youth workers through a service design sprint to connect students lacking access to technology to learning opportunities.

My Story

My Story

Hello! I'm Monica, and I suffer from a bad case of wanderlust. It permeates my entire life, not just the traveling bit. I've wandered through professions that have taken me from being a teacher in Kansas to program design in Kenya, East Africa. Returning to the US, I...

A Pandemic Product and The User Experience…

A Pandemic Product and The User Experience…

Just this morning I was reading a great interview with Steve Krug. He’s the guy that believes your experience on a website should help you get the thing you want to with the least amount of effort and thinking. He even wrote a book about it, called Don’t Make Me...